Crafting Cosmetics

Eric Duvall at Executive Printer Solutions was an absolute pleasure to work with. He was responsive, professional, and incredibly easy to coordinate with, making the entire experience smooth and stress-free. What stood out most was his commitment to making sure everything was handled properly and efficiently. It’s clear he genuinely cares about his clients and takes pride in delivering reliable, high-quality service. Because of this experience, Crafting Cosmetics will confidently remain a long-term customer of Executive Printer Solutions. If you’re looking for a service partner you can trust and enjoy working with, EPS is an excellent choice. 100% highly recommend.

IVRC Staff

Eric was an absolute professional and a super personable guy. He answered the first call personally and from the moment of the very first call to him coming to the office to repair our issue was less than an hour. He charged us an incredibly fair rate and was super helpful and informative regarding the issue we'd been experiencing. I can not more strongly advocate for Eric and EPS for any printer repair, parts, refurbishment needs. No one could possibly be more focused on customer satisfaction and ensuring the issue was completely resolved. Wish 6 stars were an option.

Dottie B.

I had a paper jam in my printer and spent a couple frustrating hours trying to fix it myself. I was able to pull out some torn paper but it still didn't work. I assumed there had to be more paper jammed somewhere inside but I couldn't see it. When I told Eric of the problem, he knew right away where the jam likely was, and of course he was right. His eagle eyes found it immediately. He got the jammed paper out so fast. I very much appreciated Eric's quick reaction and super fast turnaround! He clearly knows what he's doing, and he has a great friendly approach with customers. I will definitely contact Eric and Executive Printing Solutions (EPS) if I have a future problem with a printer. And, I like that EPS is a Veteran-owned business.

Shine Together Cleaning

Hands down the Best Service Experience! I don't usually write reviews, but Eric truly deserves recognition. From our very first phone call, he was kind, knowledgeable, and genuinely eager to help. He personally delivered my printer and even offered a trial run to make sure it was the right fit. His follow-up and commitment to making things right are truly unmatched. He felt like family....like I've know him forever. I've truly never received service like this before. More businesses should be like this one. -AMAZING!